Here at 12 South Recovery we are committed to protecting the privacy of our users.
Information You Provide Us
You can provide information to us on our website through various means, such as contacting us through our website or filling out forms electronically. Depending on which feature you are using, you may be asked to provide personal information such as, your name, address, telephone number or email address.
Information We Collect Automatically
We may collect and store information about your interaction with the Company. When you visit our website we use technologies, such as “cookies,” to determine whether or not you have visited our website before. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. The cookies we use do not collect any identifiable information from you, they are unable to execute any code or virus, and they cannot take any additional information from your hard drive. The cookies only allow our website to recognize your browser.
You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. You can also reset your browser, or enable a private browsing mode, to refuse all cookies. However, some website features or services may not function properly without cookies.
How We Use Your Personal Information
We will not share the personal information we collect about you with any other entities for advertising or marketing purposes. However, we may share certain personal information with our affiliates to enhance their websites and services.
We may use or disclose your personal information to another party when we believe, in good faith, that access, use, preservation or disclosure of the information is reasonably necessary to meet an applicable law, regulation, subpoena, legal process or enforceable government request. We reserve the right to disclose your information when required to do so by law, or as needed to detect, prevent, or otherwise address fraud, security or technical issues.
Security of your Information
We take the security of your information very seriously. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards.
Please note that emails you send to us through our website are not encrypted, and we strongly advise you not to communicate any confidential information through these means. In the event that there is a security breach of any of our users’ personal information, we will immediately notify users of such and will work quickly to cure the breach.
California Privacy Rights
Pursuant to California Civil Code Section 1798.83, California residents have the right to request from a business any personal information that a business may have shared with a third party for direct marketing purposes. To make such a request, please email us at: .
The California Online Privacy Protection Act (CalOPPA) requires the Company to disclose how it responds to Do Not Track signals set in a user’s browser. We support Do Not Track browser settings. If you enable Do Not Track settings in the browser you are using, the Company will not store or use information about you other than your visit to the Company’s website.
Links To Other Sites
This Policy does not apply to those linked sites. We encourage you to obtain and read the privacy statements of any linked websites, as they may differ from our privacy practices. Again, these links are purely for informational purposes only and Company does not approve, endorse or control any such other website’s content and/or practices or policies.
The content and services provided through the Company’s website is intended for a general audience. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act. If you are a parent who consents to the collection of personal information from your child, you agree that your child may use all of our services and that we may collect, use, and disclose your child’s personal information consistent with this Policy.
Notice of Health Information Practices
THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
EFFECTIVE DATE: FEBRUARY 15, 2020
Understanding Your Health Record / Information
Your client / patient medical record contains information about your health history, symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information serves as a:
basis for planning your care and treatment
means of communication among the many health professionals who contribute to your care
legal document describing the care you received
means by which you or a third party payer can verify that services billed were actually provided
a tool in educating health professionals;
a source of data for medical research;
a source of information for public health officials charged with improving the health of the nation;
a source of data for facility planning and marketing and
a tool with which we can assess and continually work to improve the care we render and the outcomes we achieve
Understanding what is in your record and how your health information is used helps you to:
ensure its accuracy
better understand who, what, when, where and why others may access your health information
make more informed decisions when authorizing disclosure to others
Your Health Information Rights:
Although your health record is the physical property of the healthcare practitioner or facility that compiled it, the information belongs to you. You have the right to:
request a restriction on certain uses and disclosures of your information as provided by 45 CFR 164.522 and 42 CFR, Chapter 1, Part 2
obtain a paper copy of the notice of information practices upon request
inspect and obtain a paper or electronic copy your health record as provided for in 45 CFR 164.524
amend your health record as provided in 45 CFR 164.528
obtain an accounting of disclosures of your health information as provided in 45 CFR 164.528
request communications of your health information by alternative means or at alternative locations
revoke your authorization to use or disclose health information except to the extent that action has already been taken
Our Responsibilities: This organization is required to:
maintain the privacy of your health information
provide you with a notice as to our legal duties and privacy practices with respect to information we collect and maintain about you
abide by the terms of this notice
notify you if we are unable to agree to a requested restriction
accommodate reasonable requests you may have to communicate personal health information by alternative means or at alternative locations
notify you and the Dept. of Health and Human Services if it is determined through a risk analysis that a breach of your health information occurred
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we are required to distribute the modified version to new client / patients on or after the date of modification.
We will not use or disclose your health information without your authorization, except as described in this notice.
Changes to this Policy
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we make changes to this privacy statement, we will revise the last updated date at the bottom of this statement.
Your Consent to This Policy
By using our website, you consent to this Policy. If you do not agree with this Policy, please do not use the Company’s website. We reserve the right to amend, modify or otherwise update this Policy at any time, so visitors are encouraged to review this Policy from time to time. Your continued use of the Company’s website following the posting of changes to these terms will mean your acceptance of those changes.
If you have any questions about this Policy, the practices of our website, or your dealings with our website you can send us an email at . You may also write to the following address:
12 South Recovery
23712 Birtcher Drive,
Lake Forest, CA 92630
12 South Recovery
23712 Birtcher Drive,
Lake Forest, CA 92630
Remember, personal information provided by you via general email inquiries to the Company’s website, such as your email address, is used to respond to your inquiries in the ordinary course of business and is not shared with third parties.
Last Updated February 2020